Our maintenance packages are for new or existing sites. We will ensure your site is updated with latest security patches and fix issues if they arise.
Places are limited for maintenance packages. Please contact us to secure your spot.
Maintenance hours are used to carry out tasks outlined in each package. For example, the basic package we will spend 2 hours a month in your site updating core files and install any security fixes that may be available. This time is generally split up across the month to ensure your site is always current.
At the end of each month we will prepare site reports that will indicate to you any issues with your site or problems we foresee in the future. Depending on your package we will also prepare a traffic and seo report. These reports provide tips on how to improve certain aspects of your site so the performance of your site is always improving.
All maintenance packages come with CMS core updates. This is vital for all websites running a content management system as regular security fixes are published when new threats arise. These updates may also introduce new functionality to your CMS that might make general tasks easier.
Just like our core files, plugins must also be updated for security and compatibility. Out-dated plugins may not work correctly with your CMS that’s why it is important to perform updates regulary. All maintenance packages come with plugin updates. Please be aware some commercial plugins may need to be re-purchased for updates.
Our Professional package comes with a full site backup service. This means we take a snapshot of your server, including all site files and database and store it both on the server and on our hard drives. This process occures twice a month to make sure you never lose your data.
After some time, sites can store a lot of unneeded data in it’s database causing your site to run slow. Our Professional package comes with database optimisation to ensure your site is always performing at it’s best. This process occurs twice a month along side of a database backup.